Benefits Administrator
1 week ago
We are seeking an experienced and diligent Benefits Officer to join our Benefits Team at Rugby Borough Council. As a key member of our team, you will be responsible for the administration of Housing Benefit, Council Tax Reduction claims, and Discretionary Housing Payment applications.
Key Responsibilities- Process claims accurately and efficiently in accordance with legislative requirements and DWP targets.
- Maintain knowledge of government policies relating to Benefits legislation, including Universal Credit eligibility criteria and working practices of Housing Benefit, Council Tax Reduction, and Discretionary Housing Payments.
- Develop and maintain knowledge of functions, procedures, and systems relating to the assessment of Housing Benefit, Council Tax Reduction, and Discretionary Housing Payments.
- Provide excellent customer service, responding to enquiries face-to-face, over the phone, and online, and communicating effectively and appropriately with customers verbally and in writing.
- Maintain accurate computerized records of data collected in respect of the administration and payment of claims.
- Experience of processing Housing Benefit, Council Tax Reduction claims, and Discretionary Housing Payment applications.
- Knowledge of Civica OpenRevenues and Workflow systems (training can be provided).
- Excellent communication and customer service skills.
- Ability to work accurately and efficiently in a fast-paced environment.
- 35 days annual leave (including 8 Bank Holidays and 3 extra days).
- Generous Local Government Pension Scheme.
- Hybrid working up to 60%.
- Flexi-time scheme.
- Annual leave purchase scheme.
- Subsidized parking.
- Structured Induction Program.
- Learning and Development opportunities.
- Payment of a professional subscription for approved professionals.
- Family Friendly Policies.
- Independent Support for your health & wellbeing.
- Generous compassionate leave.
- Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more.
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Benefits Administrator
5 days ago
Rugby, Warwickshire, United Kingdom Rugby Borough Council Full timeAbout the RoleWe are seeking an experienced and diligent Benefits Officer to join our Benefits Team at Rugby Borough Council. As a key member of our team, you will be responsible for the administration of Housing Benefit, Council Tax Reduction claims, and Discretionary Housing Payment applications.Key ResponsibilitiesProcess claims accurately and efficiently...
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Benefits Administrator
1 week ago
Rugby, Warwickshire, United Kingdom Rugby Borough Council Full timeAbout the RoleWe are seeking an experienced and diligent Benefits Officer to join our Benefits Team at Rugby Borough Council. As a key member of our team, you will be responsible for the administration of Housing Benefit, Council Tax Reduction claims, and Discretionary Housing Payment applications.Key ResponsibilitiesProcess claims correctly and quickly in...
-
Benefits Administrator
1 week ago
Rugby, Warwickshire, United Kingdom Rugby Borough Council Full timeAbout the RoleWe are seeking an experienced and diligent Benefits Officer to join our Benefits Team at Rugby Borough Council. As a key member of our team, you will be responsible for the administration of Housing Benefit, Council Tax Reduction claims, and Discretionary Housing Payment applications.Key ResponsibilitiesProcess claims correctly and quickly in...
-
Benefits Administrator
5 days ago
Rugby, Warwickshire, United Kingdom Rugby Borough Council Full timeAbout the RoleWe are seeking an experienced and diligent Benefits Officer to join our Benefits Team at Rugby Borough Council. As a key member of our team, you will be responsible for the administration of Housing Benefit, Council Tax Reduction claims, and Discretionary Housing Payment applications.Key ResponsibilitiesProcess claims accurately and efficiently...
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Benefits Administrator
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Rugby, Warwickshire, United Kingdom Rugby Borough Council Full timeRugby Borough Council is seeking a skilled Benefits Officer to join our team. As a key member of our Benefits Team, you will be responsible for the administration of Housing Benefit, Council Tax Reduction claims, and Discretionary Housing Payment applications. Your duties will include processing claims accurately and efficiently, maintaining knowledge of...
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Rugby, Warwickshire, United Kingdom Rugby Borough Council Full timeJob OverviewBenefits Officer£30,296 - £33,945 Pay award pending Rugby Borough Council is committed to fostering a culture of growth and development. Our organisation is dedicated to the wellbeing and personal growth of our colleagues, offering a range of opportunities for career advancement. We are seeking a skilled Benefits Officer to join our team and...
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