Digital Transformation Strategist

7 days ago


Manchester, United Kingdom JaJa Finance Ltd Full time
About Jaja Finance Ltd
Jaja Finance Ltd is a consumer finance business that has grown rapidly since launching its first product, a digital credit card, in 2018. It has acquired a multi-£m credit card portfolio and partnered with the UK supermarket giant Asda.

The company aims to provide consumer finance in partnership with leading consumer brands, backed by several major Private Equity funds. With Gen AI capabilities, Jaja seeks to put customers first by defining ambitious service strategies leveraging its tech estate.

Key Responsibilities:

• Own the customer journey, taking responsibility for end-to-end performance
• Conduct customer insights research and analysis to bring the customer to the centre of decision making and design
• Analyze and understand topics and themes that drive customer needs
• Produce MI and reports showing opportunities in different brands, customer groups, and topics

Requirements:

• Domain knowledge in the consumer lending and/or banking industry
• Excellent problem-solving skills and attention to detail
• Passion for delivering high-quality products
• Keen interest in AI and practical applications of large language models

Benefits:

• Competitive salary (£80,000 - £110,000)
• Collaborative work environment with fast-moving teams

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