Facilities Management Specialist

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Avison Young Full time
Job Description

We are seeking an experienced Facilities Management Specialist to join our team at Avison Young. This is a fantastic opportunity for a skilled professional to take on a challenging role that requires strong leadership, excellent communication skills, and a passion for delivering exceptional results.

About the Role:

  • This position is responsible for managing the physical and environmental conditions within our multi-occupied portfolio, ensuring all services necessary for effective operation in accordance with leases and directives from Management Surveyors.
  • The successful candidate will prepare, monitor, and reconcile service charge budgets in line with RICS Code of Practice and engage regularly with occupiers to keep them informed of works and services.
  • Key responsibilities include providing excellent customer service, inspecting buildings, managing the client preferred Work Order platform (Prism), raising and supervising insurance claims, and monitoring energy and water consumption.
  • This role also involves attending supplier review meetings, taking ownership of contract performance, and monitoring attendance, cost, and value through SLAs and KPIs.
  • A strong background in Property and Facilities Management within a mixed-use property portfolio is essential, along with demonstrable experience in managing service partners to deliver a 5* service.
  • Estimated salary: $65,000 - $80,000 per annum.

Requirements:

  • Strong leadership and communication skills.
  • Experience in facilities management, preferably in a similar role.
  • Ability to work independently and as part of a team.
  • Excellent problem-solving and analytical skills.
  • Knowledge of building services, maintenance, and repair procedures.

Benefits:

  • Ongoing training and development opportunities.
  • Competitive salary and benefits package.
  • Flexible working arrangements.
  • Opportunities for career advancement.


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