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Breakfast and Afternoon Tea Service Lead

1 month ago

Ballater, Aberdeenshire, United Kingdom Reed Hospitality & Leisure Full time

Are you a motivated and experienced leader looking to take your career to the next level in the hospitality industry? We have an exciting opportunity for a Breakfast and Afternoon Tea Service Lead at our prestigious luxury hotel in the Scottish Highlands.

About the Role:

  • Lead a high-performing team of breakfast and afternoon tea service staff to deliver exceptional guest experiences.
  • Develop and implement effective training programs to enhance staff skills and knowledge.
  • Maintain high standards of food quality, presentation, and service across all meal periods.
  • Manage guest feedback and satisfaction by resolving any issues promptly and professionally.

What You'll Need:

  • Proven experience as a leader or manager in a luxury 5-star environment.
  • Strong organizational, leadership, and communication skills to motivate and inspire your team.
  • A proactive work ethic with attention to detail and a passion for delivering exceptional customer service.
  • The ability to work well under pressure and prioritize tasks effectively.

Benefits:

  • A competitive salary of £28,000 - £32,000 per annum, depending on experience.
  • 30 days annual leave plus bank holidays.
  • Free guest experience at any Reed Hospitality & Leisure location.
  • Enhanced pension scheme and generous discounts across properties.
  • Share of tips (£200-£300 pm) and discretionary relocation bonus if moving to Scotland.
  • Career development opportunities and free local accommodation (1-3 months).

Why Join Us:

  • Work with a leading hospitality company that values its employees and provides excellent career development opportunities.
  • Be part of a dynamic team that is passionate about delivering exceptional guest experiences.
  • Enjoy a range of benefits that will make your life easier and more enjoyable.