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Business Development Manager
2 months ago
Central Employment Agency (North East) Limited is seeking a skilled B2B Customer Account Manager to join their team. As a key member of the sales team, you will be responsible for establishing and maintaining strong relationships with internal customers, managing day-to-day issues, and identifying opportunities for revenue growth and increased profitability.
Key Responsibilities:- Develop and Maintain Customer Relationships: Build and maintain a thorough understanding of the company's operations, products, and internal processes to effectively communicate with internal customers.
- Manage Day-to-Day Issues: Rapidly respond to customer inquiries, expediting answers and solutions to ensure customer satisfaction.
- Identify Business Opportunities: Analyze sales data to identify opportunities for revenue growth and increased profitability.
- Collaborate with the Sales Team: Work with the wider sales team to develop and implement best practices and a consistent approach across internal and external customers.
- Experience: 2-3 years in a sales and customer service environment, preferably in a B2B production or engineering environment.
- Computer Literacy: High level of computer literacy and working knowledge of Microsoft Office 365 and TEAMS.
- Analytical Skills: Experience in analyzing and interpreting sales data to inform business decisions.
