Front Desk Coordinator

Location: East Riding of Yorkshire, UK

Salary: £22,000 per annum

We are seeking a skilled professional to join our team at HMP Millsike. This is an exciting opportunity to be part of a new and innovative prison focused on rehabilitation and restorative culture.

The Forward Trust is a social enterprise with charitable status dedicated to empowering individuals to break cycles of crime and addiction. With over 25 years of experience, we have been working with people to build positive and productive lives regardless of their past.

HMP Millsike is the UK's first 'green' prison set to open in early 2025. As a strategic partner, The Forward Trust will provide Connections Services across the prison supporting a rehabilitative culture that enables prisoners to unlock their potential.

The Prison Visits Centre Reception Worker plays a crucial role in facilitating a supportive and secure environment for families friends and professionals visiting prisoners at HMP Millsike. Key responsibilities include managing the reception area ensuring a smooth and respectful experience for all visitors and adhering to strict security protocols.

• Excellent communication and interpersonal skills
• Strong attention to detail
• Ability to form diverse partnerships and relationships
• Proficiency in Microsoft office packages and digital systems
• Experience with databases and data analysis
• Strong administration skills
• Positive problem-solving approach and adaptability

• Training and development opportunities
• Flexible working arrangements
• Range of employee benefits including health and wellbeing schemes
• Access to Blue Light Card and pension scheme
• Generous annual leave and holiday entitlement