Luxury Care Reception Team Member
4 weeks ago
Care Home Reception Job Description:
- Offer a warm and welcoming environment for residents, families, and visitors
- Effective call management and coordination of appointments and meetings
- Excellent communication skills to provide accurate information about our care services
- Ensure a clean and organized reception area, supporting a positive first impression
- Administrative support including mail sorting and data entry
- Liaison with colleagues across departments to maintain smooth day-to-day operations
- Prompt response to any unexpected situations that may arise
Your Skills and Qualifications:
- Experience in a similar role, preferably in a high-end care home setting
- Exceptional interpersonal and communication skills
- A professional attitude and strong work ethic
- Organizational skills and ability to manage multiple tasks efficiently
- Proficiency in Microsoft Office and related software
- A proactive and resourceful approach
- Sensitivity and understanding when interacting with elderly residents and their loved ones
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