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Technical Services Lead, Compounding

1 month ago


Durham, Durham, United Kingdom CK Group Full time

Job Title: Technical Services Lead, Compounding

Job Summary:

CK Group is seeking a Technical Services Lead to join a global chemical manufacturing company at their facilities located in Durham on a permanent basis. This role will be fully on-site.

About the Company:

Our client is a leading chemical manufacturer, specialising in producing thermoplastic products and exporting them globally.

About the Role:

As a Technical Services Lead, you will be responsible for managing customer relationships, providing expert technical support, and driving the continuous improvement of clients PVC compounds to meet and exceed customer expectations.

Key Responsibilities:

  • Lead a team of experienced professionals, providing guidance, support, and training.
  • Collaborate with customers, understanding their needs and challenges, and developing solutions to enhance product performance and application outcomes.
  • Act as the primary technical liaison and ensure high levels of customer satisfaction.
  • Collaborate with the Quality team and support the resolution of quality issues.
  • Product development and innovation: provide customer insights informing new product development and existing product optimisation.
  • Lead discussions with customers during the development phase, ensuring new PVC compounds meet end-use application requirements.

Requirements:

  • Degree qualified in Polymer Science, chemical engineering, Material Science, or related field; advanced degree preferred.
  • Highly experienced within a compounding industry (preferably PVC), with a strong focus on technical service and customer support.
  • Proven track record of managing and developing technical teams.
  • In-depth knowledge of compounding processes, formulations, and applications.
  • Extensive experience working with a wide range of end-use applications for plastics compounds, such as construction, automotive, medical, and consumer goods.
  • Knowledge of regulatory requirements and industry standards applicable to PVC compounding manufacturing (beneficial).

Benefits:

  • Pension – salary sacrifice option available.
  • Death in Service.
  • Discounted BUPA membership.
  • Employee Discount Scheme.
  • Employee Assistance Programme.
  • Free Will Writing / discounted for partners.

How to Apply:

It is essential that applicants hold entitlement to work in the UK. Please quote job reference in all correspondence.