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Hospitality Team Member

2 months ago

Canary Wharf, Greater London, United Kingdom Queen Mary University of London Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Hospitality team at Queen Mary University of London. As a Hospitality Team Member, you will be responsible for providing excellent customer service to our guests and ensuring the front-of-house environment is always well maintained.

Key Responsibilities

  • Welcoming and serving guests in a professional and friendly manner
  • Assisting with the servicing of food and beverages for events and outlets on campus
  • Maintaining a clean and safe environment in the front-of-house area
  • Providing support to the Hospitality and Retail teams as needed
  • Driving our Hospitality vehicles as required

Requirements

  • Previous experience in the hospitality industry is preferred
  • Clear understanding of food safety regulations and practices
  • Professional, motivated, and customer-focused attitude
  • Exceptional people skills, both customer-facing and with other team members
  • Ability to work calmly under pressure and solve problems quickly and efficiently
  • Valid driving license

About Us

Queen Mary University of London is a world-class research university with a rich history of academic excellence. We are committed to supporting and promoting student wellbeing and providing the highest standards of estates and facilities across the university.

Benefits

  • Competitive salary
  • Access to a generous pension scheme
  • 30 days' leave per annum (pro-rata for part-time/fixed-term)
  • Season ticket loan scheme
  • Comprehensive range of personal and professional development opportunities
  • Flexible working arrangements
  • On-site nursery at the Mile End campus