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Team Leader

1 month ago

Cowbridge, Vale of Glamorgan, United Kingdom Costa Coffee Full time

About the Role

We're looking for a skilled Barista Maestro to lead our team and deliver exceptional customer experiences. As a Team Leader, you'll be responsible for managing shifts, motivating colleagues, and driving sales growth.

Key Responsibilities

  • Lead by example and set high standards for customer service and quality
  • Train and develop new team members to ensure they have the skills and knowledge needed to succeed
  • Monitor sales performance and identify opportunities to increase revenue
  • Collaborate with colleagues to achieve business objectives and improve store operations
  • Stay up-to-date with new products, promotions, and company initiatives to provide expert advice to customers

What We Offer

As a Barista Maestro Team Lead, you'll enjoy a competitive salary, opportunities for career advancement, and a range of benefits, including:

  • Free handmade drinks and 50% discount on food and bottled drinks while on shift
  • Costa Coffee Retirement Plan with matching contributions
  • Life Insurance & Income Protection Cover (if you join our pension opt-in scheme)
  • Costa Discount App - 50% off food & drinks in Costa-owned stores when you're not working
  • Cycle to Work Scheme for huge savings on bikes and accessories
  • Share Incentive Plan - giving you the chance to become a shareholder in Coca-Cola
  • Salary Sacrifice Pension Scheme up to 10% matched contributions
  • Shoes for Crews - Costa's discounted shoe purchase scheme
  • Huge savings on gym memberships & fitness accessories
  • Dedicated Feel Good discounts platform and app, where you can get instant cashback and make savings at an array of retailers

About Us

At Costa Coffee, we're passionate about delivering exceptional customer experiences and creating a warm and welcoming environment for our customers and colleagues. We're committed to our values of Passion, Warmth, Trust, and Courage, and we're looking for like-minded individuals to join our team.