IT Infrastructure Maintenance Specialist
3 days ago
Career Overview:
We are a leading provider of field service capabilities to Hewlett Packard Enterprise customers.
Our team delivers business-oriented services, including development, support, and maintenance of applications, virtualisation, automation, cloud, and infrastructure administration.
About the Role:
This is a position to manage delivery of maintenance ticket requests while supporting the wider account team at other locations with maintenance & upgrade tasks as required.
The role covers site Monday to Friday, from 09:00 to 17:30.
Key Responsibilities:
- Troubleshooting hardware and firmware issues on server & storage
- Adhering to strict policies and processes around security and data protection
- Risk ownership and escalation
Requirements:
- Demonstrated ability to recognise and react to situations with a sense of urgency and problem ownership
- Full UK driving license
- Helpful to have knowledge of Brocade, HPE Apollo / 3PAR and Sun/Oracle servers
- ITIL Service Management Foundation
- Experience of IT incident management
Estimated Salary: £55,000 - £65,000 per annum
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