IT Infrastructure Maintenance Specialist

3 days ago


Watford, Hertfordshire, United Kingdom CDS, a Hewlett Packard Enterprise company Full time

Career Overview:

We are a leading provider of field service capabilities to Hewlett Packard Enterprise customers.

Our team delivers business-oriented services, including development, support, and maintenance of applications, virtualisation, automation, cloud, and infrastructure administration.

About the Role:

This is a position to manage delivery of maintenance ticket requests while supporting the wider account team at other locations with maintenance & upgrade tasks as required.

The role covers site Monday to Friday, from 09:00 to 17:30.

Key Responsibilities:

  • Troubleshooting hardware and firmware issues on server & storage
  • Adhering to strict policies and processes around security and data protection
  • Risk ownership and escalation

Requirements:

  • Demonstrated ability to recognise and react to situations with a sense of urgency and problem ownership
  • Full UK driving license
  • Helpful to have knowledge of Brocade, HPE Apollo / 3PAR and Sun/Oracle servers
  • ITIL Service Management Foundation
  • Experience of IT incident management

Estimated Salary: £55,000 - £65,000 per annum



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