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Quality Improvement Manager

2 months ago

Taunton, Somerset, United Kingdom NHS England Full time
About the Role

We are seeking a highly skilled and experienced Quality Improvement Manager to join our team at NHS England. As a key member of our dynamic team, you will play a crucial role in delivering an effective service supporting managers and staff across the NHS South West Region.

Key Responsibilities
  • Lead the South West Nursing Directorate quality hub in the management of quality intelligence and surveillance to inform and deliver quality improvement and better outcomes.
  • Support the Head of Department and their team to ensure that their work stream of programs are planned and managed effectively.
  • Manage the team's business support function, including developing and managing the team's business plan, progress, and reporting risk and issue management.
  • Liaise with appropriate functions within the regions, organization, and the sector.
  • Develop and implement a content management system to ensure information is properly managed and best practice is shared across the team, Directorate, and the wider NHS organization.
  • Take a lead in the coordination of training and development and recruitment activity across the team.
  • Oversight and management of all aspects of the team/project budgets.
  • Contribute to the identification of themes and trends in quality across the region and nationally.
  • Triangulate the surveillance and intelligence information with delivery and finance team colleagues.
  • Play a key role in knowledge management, surveillance, and escalation of key specialist issues such as survey outcomes, mortality, safety, or infection prevention and control.
  • Undertake quality improvement and project work as required.
  • Lead on the coordination and preparation of key quality information and documents, such as the preparation for quality summits or quality/safety reviews.
  • Gather and analyze and prepare reports on quality and performance data to triangulate information, identify trends, and produce summaries to inform decision making.
  • Prepare intelligence briefings drawing on available information and data.
  • Provide a service, including project advice and support, for discreet start and finish groups/work streams.
About Us

NHS England is a leading healthcare organization that aims to deliver high-quality services for all. Our purpose is to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values, and behaviors to deliver accessible, compassionate care.
  • Optimizing the use of digital technology, research, and innovation.
  • Delivering value for money.