Front Office Operations Assistant

7 days ago


West Drayton, Greater London, United Kingdom AccorHotel Full time

As a key member of our hotel team, you will be responsible for delivering exceptional guest experiences and contributing to the success of our operations.

Key responsibilities include:

  • Providing outstanding customer service and ensuring a positive guest experience
  • Supporting the front desk team with administrative tasks and ensuring efficient hotel operations
  • Assisting with guest issues and resolving problems in a professional and timely manner
  • Collaborating with colleagues to achieve hotel goals and objectives

Requirements:

  • Client services or management experience
  • Excellent communication and interpersonal skills
  • Ability to remain positive and focused in a fast-paced environment
  • Good time management skills and ability to prioritize tasks

We offer a supportive and dynamic work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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