Assistant Front Office Manager

3 weeks ago


West Drayton, Greater London, United Kingdom AccorHotel Full time
Job Description

We are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at AccorHotel.

About the Role:

As an Assistant Front Office Manager, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office services.

Key Responsibilities:

  • Provide excellent customer service and support to guests
  • Manage front office operations, including check-in, check-out, and room assignments
  • Supervise and train front office staff to ensure high standards of service
  • Monitor and maintain accurate records of guest interactions and preferences
  • Collaborate with other departments to ensure seamless guest experiences

Requirements:

  • Client services or management experience
  • Great interpersonal and communication skills
  • Excellent problem-solving skills
  • Basic accounting skills
  • The ability to remain positive and focused in a fast-paced environment
  • Good time management skills
  • Great computer skills and the ability to learn new skills quickly
  • A professional appearance

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Remote Work:

No

Employment Type:

Full-time



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