Service Delivery Lead
3 days ago
We are seeking an experienced leader to oversee the day-to-day operations of our supported living services, drive business growth, and ensure the delivery of high-quality care to service users.
Remuneration£65,000 - £70,000 per year, depending on experience.
Job OutlineThis leadership role involves managing operational processes, leading a team of Registered Managers and the Office Manager, and collaborating with stakeholders to deliver high-quality care and support.
Key Accountabilities:- Develop and implement operational strategies to drive business growth and improve service quality.
- Lead and manage a team of Registered Managers and the Office Manager, ensuring effective collaboration and communication.
- Oversee staff recruitment, training, and development to maintain a skilled and motivated workforce.
- Manage operational processes, including referrals, service user transitions, and safeguarding.
- Collaborate with stakeholders, including families, commissioning authorities, and healthcare professionals.
- NVQ Level 5 in Health & Social Care or equivalent qualification.
- Proven management experience in supported living, preferably with learning disabilities or complex care.
- Strong leadership and communication skills to inspire and guide teams.
- Understanding of Positive Behavioural Support and experience working with challenging behaviours.
- Full UK driving licence.
- Competitive salary with performance-based incentives.
- Benefits including company pension, health and wellbeing programs, and on-site parking.
- Opportunity to make a meaningful impact in a thriving organisation.
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