Service Delivery Lead

3 days ago


Pinner, Greater London, United Kingdom Additional Resources Full time
Leadership Opportunity

We are seeking an experienced leader to oversee the day-to-day operations of our supported living services, drive business growth, and ensure the delivery of high-quality care to service users.

Remuneration

£65,000 - £70,000 per year, depending on experience.

Job Outline

This leadership role involves managing operational processes, leading a team of Registered Managers and the Office Manager, and collaborating with stakeholders to deliver high-quality care and support.

Key Accountabilities:
  • Develop and implement operational strategies to drive business growth and improve service quality.
  • Lead and manage a team of Registered Managers and the Office Manager, ensuring effective collaboration and communication.
  • Oversee staff recruitment, training, and development to maintain a skilled and motivated workforce.
  • Manage operational processes, including referrals, service user transitions, and safeguarding.
  • Collaborate with stakeholders, including families, commissioning authorities, and healthcare professionals.
Requirements
  • NVQ Level 5 in Health & Social Care or equivalent qualification.
  • Proven management experience in supported living, preferably with learning disabilities or complex care.
  • Strong leadership and communication skills to inspire and guide teams.
  • Understanding of Positive Behavioural Support and experience working with challenging behaviours.
  • Full UK driving licence.
Our Offer
  • Competitive salary with performance-based incentives.
  • Benefits including company pension, health and wellbeing programs, and on-site parking.
  • Opportunity to make a meaningful impact in a thriving organisation.

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