Current jobs related to Customer Service Team Lead - Surrey - BODHI RESOURCING LTD
-
Customer Service Coordinator
3 weeks ago
Surrey, United Kingdom Team One UK recruitment Full timeCustomer Service AdministratorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and efficient manner.Key...
-
Customer Service Coordinator
3 weeks ago
Surrey, United Kingdom Team One UK recruitment Full timeCustomer Service AdministratorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and efficient manner.Key...
-
Customer Service Representative
4 weeks ago
Surrey, United Kingdom Team One UK recruitment Full timeCustomer Service AdministratorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
Surrey, United Kingdom Team One UK recruitment Full timeCustomer Service AdministratorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and professional manner.Key...
-
Customer Service Representative
3 weeks ago
Surrey, United Kingdom Team One UK recruitment Full timeCustomer Service AdministratorWe are seeking a highly organized and efficient Customer Service Administrator to join our team at Team One UK recruitment. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and professional manner.Key...
-
Customer Service Representative
3 weeks ago
Surrey, United Kingdom Team One UK recruitment Full timeCustomer Service AdministratorWe are seeking a highly organized and efficient Customer Service Administrator to join our team at Team One UK recruitment. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and professional manner.Key...
-
Customer Service Administrator
3 weeks ago
Surrey, United Kingdom Team One UK recruitment Full timeCustomer Service Administrator 12 to 13 per hourRedhill SurreyPermanent fulltimeAre you a multitasking customer service professional with good admin skills looking for a varied and busy role Our client is a big player within the property management sector who needs some effective assistance for one of their Redhill sites.You should have great people...
-
Customer Service Administrator
4 weeks ago
Surrey, United Kingdom Team One UK recruitment Full timeCustomer ServiceAdministrator 12 to 13 perhourRedhillSurreyPermanentfulltimeAreyou a multitasking customer service professional with good adminskills looking for a varied and busy role Our client is a bigplayer within the property management sector who needs someeffective assistance for one of their Redhillsites.Youshould have great people skills and be able...
-
Customer Service Team
1 month ago
Capel, Surrey, United Kingdom CV-Library Full timeAre you a compassionate and patient individual looking for a rewarding role in customer service? We are working with a leading provider of tailored services, dedicated to delivering products to elderly individuals across the country. They are seeking friendly and empathetic individuals to join their Customer Service team in Redhill. We are looking for X2...
-
Customer Service Director
3 days ago
Surrey, United Kingdom Gartner Full timeLead and Inspire a TeamAs a Customer Service Director at Gartner, you will lead a team of experts who support conferences by providing exceptional customer service and tailored solutions to our premium clients. You will ensure swift execution and strategic thinking to aid client retention and business growth while delivering world-class service aligned with...
-
Customer Service Director
2 weeks ago
Surrey, United Kingdom Gartner Full timeLead a Team of Customer Service ProfessionalsAs a Customer Service Manager at Gartner, you will be responsible for leading a team of customer service professionals who support conferences by managing the GBS premium clients vertical. Your team will ensure swift execution and strategic thinking to aid client retention and business growth while delivering...
-
Customer Service Representative
4 weeks ago
Surrey, United Kingdom Orca Recruitment & Training Services Ltd Full timeCustomer Service RepresentativeVacancy: Customer Service RepresentativeSalary: £500-£1400/monthLocation: Anywhere in the UKWe are currently recruiting on behalf of a leading British Utilities Company. We are looking for individuals who are happy to work from home or who would like to earn an additional income in conjunction with their current role.The...
-
Customer Service Representative
4 weeks ago
Surrey, United Kingdom Orca Recruitment & Training Services Ltd Full timeCustomer Service RepresentativeVacancy: Customer Service RepresentativeSalary: £500-£1400/monthLocation: Anywhere in the UKWe are currently recruiting on behalf of a leading British Utilities Company. We are looking for individuals who are happy to work from home or who would like to earn an additional income in conjunction with their current role.The...
-
Restaurant Team Lead
2 weeks ago
Surrey, United Kingdom whitbread Full timeRestaurant Supervisor – Mill House Redhill Beefeater Restaurant We're currently recruiting for a Restaurant Supervisor at Beefeater in Redhill. As a vital link between the kitchen and our Front of House team, you'll be responsible for leading and managing your team to deliver amazing customer service every time. Key Responsibilities: Lead and...
-
Customer Service Manager
1 month ago
Surrey, United Kingdom Gartner Full timeJob Title: Customer Service ManagerAs a Customer Service Manager at Gartner, you will be responsible for leading a team of customer support specialists in delivering exceptional service to our premium clients. Your primary goal will be to ensure swift execution and strategic thinking to aid client retention and business growth while delivering world-class...
-
Customer Service Manager
1 month ago
Surrey, United Kingdom Gartner Full timeJob Title: Customer Service ManagerAs a Customer Service Manager at Gartner, you will be responsible for leading a team of customer support specialists in delivering exceptional service to our premium clients. Your primary goal will be to ensure swift execution and strategic thinking to aid client retention and business growth while delivering world-class...
-
Customer Service Director
3 weeks ago
Surrey, United Kingdom Thomas Gray Full timeCustomer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Thomas Gray. As a key member of our customer service team, you will be responsible for managing new and existing customers across various projects.Key Responsibilities:Manage customer relationships and resolve issues in a timely and professional mannerDevelop...
-
Customer Service Director
3 weeks ago
Surrey, United Kingdom Thomas Gray Full timeCustomer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team at Thomas Gray. As a key member of our customer service team, you will be responsible for managing new and existing customers across various projects.Key Responsibilities:Manage customer relationships and resolve issues in a timely and professional mannerDevelop...
-
Customer Service Representative
1 month ago
Surrey, United Kingdom Halfords Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive a market-leading standard of service.Key ResponsibilitiesProvide excellent customer service and...
-
Customer Service Representative
1 month ago
Surrey, United Kingdom Halfords Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Services Advisor. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring that our customers receive a market-leading standard of service.Key ResponsibilitiesProvide excellent customer service and...
Customer Service Team Lead
2 months ago
Company Overview
Bodhi Resourcing Ltd is a rapidly expanding legal services firm that has developed a platform allowing solicitors to choose their work and improve their working life. With ambitious plans to grow to over 1000 solicitors and a potential IPO in the near future, it is an exciting time to join the company on its journey.
Job Summary
We are seeking a Team Leader for our inbound Sales team, responsible for handling customer inquiries and converting them into clients. The successful candidate will report to the Sales Manager and oversee a team of 8, providing hands-on support and ensuring excellent customer service.
Key Responsibilities
- Assist the Sales Manager in supervising the growing team and providing cover during absences.
- Design and facilitate sales training for the team, focusing on improving performance metrics.
- Monitor sales performance and proactively identify areas for improvement.
- Provide exceptional customer service, ensuring a high standard of courtesy and efficiency.
- Answer a high volume of incoming calls, recording information and building strong relationships with customers and internal departments.
- Develop a confident approach to handling multiple calls, even under pressure.
Requirements
- Experience working in a sales team in a mid-senior capacity is essential.
- Some management experience is desirable but not essential.
- Excellent communication skills to interact with diverse customers in a sensitive, empathetic, and professional manner.
- Excellent telephone manner and clear verbal communication.
- Positive attitude with high energy and ability to remain calm under pressure.
- Ability to produce accurate, relevant, and comprehensive notes.
- Excellent attention to detail and ability to use Microsoft Office effectively.
- Experience in using Microsoft Dynamics is desirable but not essential.
Benefits
The role offers a basic salary up to £45,000, plus bonus/commission and excellent benefits. The company also offers hybrid working, with 2/3 days in the office per week.
