Customer Service Coordinator

3 weeks ago

Surrey, United Kingdom Team One UK recruitment Full time
Customer Service Administrator

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and efficient manner.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a professional and courteous manner
  • Maintain accurate records and reports of customer interactions
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date with company policies and procedures to ensure compliance

Requirements:

  • Previous commercial experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • IT literacy and proficiency in Microsoft Office
  • Ability to maintain confidentiality and handle sensitive information

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading property management company

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application today.

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