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Security Officer

1 month ago

Leicester, Leicester, United Kingdom Savills Management Resources Full time

Purpose of the Role

Savills Management Resources has an exciting opportunity at the Highcross Shopping Centre. We are seeking an experienced Security Officer to join our team on site. The successful candidate will work a 4 on 2 off shift pattern, rotating between 07:00-16:00 and 12:00-22:00 shifts, with a competitive hourly rate of £12.25.

Key Responsibilities

  • To comply with Assignment Instructions / Standard Operating procedures at all times and carry out duties accordingly
  • Ensure that Health and Safety processes and procedures are complied with at all times
  • Provide support in emergency situations, including fire and evacuation incidents.
  • Provide a professional and customer-focused service to all customers, retailers, visitors, staff, and contractors
  • Ensure all security activities are carried out adhering to the requirements of the SIA, both criminal and civil law, and in compliance with Highcross policies and procedures
  • Manage the opening and closing of the centre, ensuring the security of the site at all times
  • Participate in the patrolling of the malls, car parks, and external areas, taking ownership of responsibilities as identified in your patrol program and assisting customers as required.
  • Manage unacceptable behaviour in line with Highcross procedures
  • Provide a deterrent for possible crime

Requirements

  • Previous industry experience
  • Strong customer service skills
  • Effective people management skills
  • SIA Door Supervisor Licence
  • Good verbal and written skills
  • Ability to remain calm under pressure
  • Excellent communication skills

Working Hours - 4 on 2 off, rotating 07:00-16:00 and 12:00-22:00 shifts

Salary - £12.25/hr

Please see our Benefits Booklet for more information.