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Security Officer
2 months ago
We are seeking a highly skilled and experienced Security Officer to join our team at the University Hospitals of Leicester NHS Trust. As a Security Officer, you will play a vital role in ensuring the safety and security of our patients, visitors, and staff.
Job SummaryThe Security Officer will be responsible for providing a high-profile visible security service to patients, staff, and visitors, ensuring a safe environment within the hospital. This will involve responding to security incidents, monitoring CCTV, and providing a first-line response to distressed, violent, and aggressive persons.
Main Duties and Responsibilities- Provide a security presence throughout all areas of the hospital to deliver a polite, efficient, and compassionate service to patients, visitors, and staff.
- Monitor and report critical and medical alarms, and alert relevant staff to emergency situations as required.
- Take a leading role in fire alarm procedures and respond to situations using physical effort frequently during a shift.
- Deal directly with individuals who disclose complex, sensitive, and contentious information, using empathic and persuasive communication skills to achieve a positive outcome.
- Provide a first-line quick and immediate response to distressed, violent, and aggressive persons, calming individuals using verbal and non-verbal communication skills, where necessary physically restraining and escorting persons from site.
We are looking for a candidate with a healthcare background and experience of working in a challenging environment. The ideal candidate will have excellent communication and interpersonal skills, with the ability to work effectively in a team and respond to emergency situations.
The successful candidate will be required to undergo training relevant to the role and will be expected to maintain a high level of health and safety knowledge.
We welcome applications from experienced security officers and those with a healthcare background. If you are a motivated and enthusiastic individual who is passionate about delivering excellent customer service, we would love to hear from you.
