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Sales Ambassador

2 months ago

Birmingham, Birmingham, United Kingdom MICHAEL KORS Full time

About Michael Kors

Michael Kors is a leading luxury fashion brand that values creativity, innovation, and customer satisfaction. As a Sales Ambassador, you will be the face of our brand, representing our vision and delivering exceptional customer experiences.

Key Responsibilities

  • Lead by example as a Sales Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat business.
  • Maintain client communication through the use of all available clienteling apps and tools.
  • Maintain floor and stock presence.
  • Build and maintain good communication with the management team to drive store performance.
  • Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.
  • Understand business results and opportunities to drive sales.

Requirements

  • Previous luxury Menswear experience, with a passion for delivering customer service excellence.
  • Excitement and enthusiasm to work in a fast-paced retail environment with relevant sales experience.
  • Capability and desire to collaborate and inspire all fellow team players working together to achieve results.
  • Technology proficient, knowledge and use of leveraging technology to drive sales and customer experience.
  • Local language preferable and strong communication skills.
  • Flexibility to work different shift patterns including evenings, weekends over 5 days per week.

What We Offer

  • Competitive compensation package.
  • Attractive commission scheme.
  • Employee discount across Jimmy Choo and Michael Kors.
  • Clothing allowance.

About Our Culture

At Michael Kors, we are committed to creating a diverse and inclusive workplace. We believe that success comes from our differences and strive to inspire change and growth within each other. We are proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.