Customer Experience Advisor

3 months ago


Stourbridge, Dudley, United Kingdom beBee Professionals Full time £22,000 - £28,000
Customer Service Advisor

We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stourbridge, UK.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and up-to-date information about our products and services.
  • Work closely with internal teams to ensure seamless customer experiences.
  • Process customer orders and manage account information with precision.
  • Maintain accurate records of customer interactions and follow-up tasks.
Requirements:
  • Previous experience in a customer-facing role is highly desirable.
  • Excellent communication and problem-solving skills are essential.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficiency in Microsoft Office and CRM systems is required.
  • Ability to work independently and as part of a team.
What We Offer:
  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities to enhance your skills.
  • A supportive work environment with clear career progression.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



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