Operational Team Lead for Resorts and Quick Service Restaurants
2 weeks ago
About the Opportunity
We are seeking a highly experienced leader to take on the role of Operational Team Lead for our Resorts and Quick Service Restaurants department. As a key member of our team, you will be responsible for driving operational excellence, ensuring seamless service delivery, and fostering a culture of innovation and teamwork.
The successful candidate will have a proven track record of leading high-performing teams in fast-paced environments, with a strong focus on customer experience and operational efficiency. You will be responsible for developing and implementing strategic plans to drive business growth, improving processes and workflows to enhance productivity and quality, and providing coaching and guidance to team members to ensure they have the skills and knowledge needed to succeed.
Key Responsibilities:
- Develop and implement operational plans to drive business growth and improve customer satisfaction
- Lead high-performing teams to deliver exceptional service and achieve business objectives
- Identify areas for process improvement and implement changes to enhance productivity and quality
- Coach and develop team members to enhance their skills and knowledge
- Collaborate with cross-functional teams to drive business growth and improve customer experience
Salary: £35,000 - £40,000 per annum, depending on experience
Requirements:
- Proven experience in leading high-performing teams in fast-paced environments
- Strong focus on customer experience and operational efficiency
- Excellent communication and interpersonal skills
- Ability to develop and implement strategic plans to drive business growth
- Experience in coaching and developing team members
Benefits:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- Opportunities for career progression and advancement
- Collaborative and dynamic work environment
About Us
Butlin's is a leading provider of resort and leisure experiences, with a rich history of delivering exceptional service and creating unforgettable memories for our guests. We are committed to providing our employees with a positive and supportive work environment, where they can grow and develop their skills and careers. Join our team and be part of a dynamic and innovative organization that is shaping the future of the hospitality industry.
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