Retail Operations Analyst
4 weeks ago
About Us:
Moss is a leading menswear brand with a rich history of tailoring expertise and sustainable practices. Our vision is to be admired for our craft, experience, and commitment to the environment.
Purpose of the Role:
The Retail Operations Analyst will play a critical role in driving store performance by analyzing 360-degree data to identify key issues and opportunities for improvement. This includes analyzing trading performance, footfall levels, and staff transaction levels to optimize store operations and staff levels.
- Conduct detailed analysis of store performance, including:
- Analyzing trading performance in relation to footfall levels to identify performance drivers and opportunities for improvement.
- Collaborating with the Head of Retail Operations and Area Managers to gather insights on conversion rates, units per transaction, average selling price, and upsell performance.
- Identifying stores losing key sales personnel and assessing the impact on overall performance.
- Ensuring transaction quality is maximized through optimal product combinations.
- Creating detailed sales performance reports and conducting weekly meetings with store managers to discuss performance metrics.
What You'll Need to Succeed:
Technical:
- Experience in a commercial role with analytical skills, including statistical analysis, trend forecasting, and proficiency in using data analysis software.
- Proficiency in Microsoft Excel is essential.
- Experience with Tableau or similar data visualization tools is highly desirable.
About You:
- Excellent written and verbal communication skills enabling clear and effective interactions across teams and projects.
- Ability to work collaboratively in a fast-paced environment, demonstrating resourcefulness and adaptability to dynamic project demands and changing priorities.
Rewards & Benefits:
- Employee Discount: 70% discount across all our stores.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym:
- Life Insurance: Providing peace of mind for colleagues.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift: Celebrating important personal milestones of colleagues.
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