Retail Operations Analyst

4 weeks ago


London, Greater London, United Kingdom Howden Group Holdings Full time

About the Role

We are seeking a highly motivated and organized Retail Operations Analyst to join our team at Howden Group Holdings. As a key member of our operations team, you will be responsible for supporting the underwriting process, maintaining compliance, and ensuring the accuracy of data entry.

Key Responsibilities

  • On-board new underwriting teams to the DUAL Target Operational Model
  • Assist with the maintenance, compliance, and effectiveness of underwriting processes
  • Support the team during binder set-up and renewals, including binder testing and regulatory changes
  • Oversee the accuracy of data entry for all lines of business within the team
  • Liaise with other teams within DUAL, including Credit Control, Finance, Audit, Compliance, Marketing, and IT
  • Build strong relationships with carrier and broker partners
  • Assist with system monitoring and changes on underwriting and broking systems
  • Manage the reporting of monthly income and debt
  • Provide management information reporting
  • Proactively work with underwriters and other stakeholders to respond to queries and pull ad-hoc reports

Requirements

  • Previous working experience within insurance operations
  • Excellent communication skills, both written and verbal
  • Ability to work quickly, efficiently, and methodically
  • Ability to communicate new initiatives and ideas
  • In-depth knowledge of operational and underwriting practices
  • A strong team player with a confident and self-starting attitude

About Us

At Howden Group Holdings, we value diversity and are looking for individuals who share our values:

  • We support each other in everyday moments and bigger challenges
  • We are determined to make a positive difference, at work and beyond

What We Offer

A career that you define, with opportunities for personal development, volunteering, and fundraising for charity. We also offer a supportive work environment, flexible working arrangements, and a competitive salary and benefits package.



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