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Freight Forwarding Operations Specialist
2 months ago
We are seeking an experienced Freight Forwarding Operations Specialist to join our team at DP World. As a key member of our Freight Division, you will play a crucial role in shaping our end-to-end logistics solution.
Key Responsibilities- Operate and manage air and ocean freight operations, ensuring timely and efficient transportation of goods.
- Coordinate with internal teams and external partners to ensure seamless execution of transportation files.
- Prepare and execute customer quotations, ensuring timely and accurate invoicing.
- Monitor and audit files for compliance with internal and external governance.
- Provide exceptional customer service, addressing client requests and resolving shipment irregularities.
- Liaise with airlines and ocean lines to procure the best possible solutions for our clients.
- Network with colleagues to ensure proper support and workflow management.
- At least 3 years of relevant experience in freight forwarding operations and customer service.
- Freight forwarding experience is mandatory.
- GCSE level or above.
We are looking for a skilled and experienced professional who is passionate about delivering exceptional results in a fast-paced environment. If you have a strong background in freight forwarding, excellent communication skills, and a keen eye for detail, we encourage you to apply.
