Front Office Manager

4 weeks ago


Harrogate, North Yorkshire, United Kingdom DoubleTree by Hilton Harrogate Majestic Full time

About the Role

We are seeking a skilled Front Office Manager to join our team at DoubleTree by Hilton Harrogate Majestic. As a key member of our hotel team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations in our front office.

Key Responsibilities

  • Manage day-to-day staffing needs and plan work assignments for team members.
  • Establish performance and development goals for team members and provide regular feedback.
  • Initiate and complete HR-related activities as required.
  • Communicate departmental goals and ensure team members are working towards achieving or exceeding targets.

About You

  • Excellent leadership skills with experience of developing and leading a team.
  • Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience.
  • Strong communication skills through a variety of means.
  • Flexible and adaptable, with the ability to stay calm under pressure.

About Us

At DoubleTree by Hilton Harrogate Majestic, we are committed to providing exceptional guest experiences and delivering outstanding service. We are a family-owned business with a growing team and sites UK-wide.



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