Civil Enforcement Officer

4 weeks ago


Crewe, Cheshire East, United Kingdom Cheshire East Council Full time

Parking Enforcement Role Overview



This is an exciting opportunity to join the Cheshire East Council team as a Civil Enforcement Officer, working within the Parking Services Team. As a key member of our enforcement team, you will play a crucial role in maintaining high standards of parking and ensuring that motorists adhere to relevant regulations.



Job Summary


  • The successful candidate will be responsible for undertaking patrols across the borough to identify and address parking contraventions.
  • You will work closely with colleagues to ensure effective and efficient enforcement, focusing on maintaining safe and considerate parking practices, particularly around schools.
  • A valid full driving license and access to your own vehicle are essential requirements for this role.
  • Your duties will involve patrolling car parks and highways, issuing penalty charge notices as necessary, and maintaining accurate records of your activities.
  • In addition to your enforcement responsibilities, you will contribute to promoting a positive image of the council by providing excellent customer service and engaging with the local community.


Requirements


  • You must have a strong understanding of parking regulations and the ability to communicate complex information effectively.
  • Excellent customer service skills, patience, and a fair but firm approach are essential for success in this role.
  • A background in enforcement or a related field is desirable, although not mandatory.
  • Full training will be provided during a six-month probationary period.
  • You will be required to follow procedures, guidance, and rules while utilizing technology such as Android devices and/or iOS systems.
  • A good level of physical fitness and ability to work in various weather conditions are also important considerations.


The ideal candidate will possess excellent communication and interpersonal skills, along with the ability to remain calm and professional in challenging situations. If you are a motivated individual who enjoys working outdoors and can maintain a flexible approach to working hours, we encourage you to apply.



About Us

Cheshire East Council is committed to delivering exceptional services to its customers and communities. As an equal opportunities employer, we welcome applications from diverse backgrounds and strive to create a workplace culture that promotes shared purpose, well-led organization, valued people succeeding together.



Benefits


  • We offer a competitive salary range of £26,421 - £28,770 per annum.
  • Paid business mileage, personal development opportunities, and a generous holiday scheme are available benefits.
  • You will be provided with a uniform, free parking, and the chance to engage in continuous learning and growth within the organization.


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