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Transport Operations Manager

2 months ago

Leeds, Leeds, United Kingdom Moran Logistics Full time

Job Summary:

Moran Logistics is seeking a highly skilled and experienced Transport Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing the transport operation, ensuring customer requirements are met and company policies and procedures are followed.

Key Responsibilities:

  • Manage the day-to-day activities of the transport department, ensuring in-house requirements are met and customer service levels are achieved.
  • Update wage books and respond to any queries.
  • Raise purchase orders for defects and deal with any queries.
  • Manage and support the Debrief Clerks, shunters, and drivers in their day-to-day roles.
  • Plan weekly workloads and organize staff shifts to ensure all runs are covered in a cost-effective and efficient manner.
  • Liaise with Customer Services and the Planning Team regarding any potential service issues or operational needs.
  • Produce daily reports on equipment failures, VORs, ongoing issues, and service levels.
  • Update the day-to-day DOTs reports for all customers, ensuring any time deadlines for the reports are met at all times.
  • Work with the business to assist with planning and organizing vehicle availability, ensuring maximum vehicle utilization.
  • Identify training needs of individuals through performance and appraisal systems and use company policies and procedures to manage these.
  • Be responsible for ensuring the management of driver behavior and performance and ensuring any action required is taken, in line with company policies and procedures.
  • Assist the Transport Manager in planning weekly workloads and organizing manpower to ensure that all runs are covered in a cost-effective and efficient manner, including the management of any agency requirements.
  • Undertake regular vehicle license checks to ensure competent people drive LGV vehicles.
  • Ensure that all legal requirements are adhered to with regard to tacho collection, driver hours, and transport legislation, and that any offenses are communicated to drivers and action taken if appropriate.
  • Ensure all personnel adhere to SOPs and Health and Safety procedures. Be responsible for ensuring the day-to-day management of the site teams in line with company policies and procedures, ensuring return-to-work interviews are conducted, investigations completed, and disciplinary hearings managed with support from the Transport Manager.
  • Facilitate a shift hand-over at the start/end of each shift.
  • Ensure additional cover in peak periods, emergencies, training, holidays, sickness, and absence is managed and full cover maintained.
  • Assist when required in gate/fleet checks.
  • Monitor physical fuel stocks and maintain stocks.

Key Relationships:

  • Internal:
    • Transport Manager
    • Planning departments
    • Legal Compliance
    • HR Department
    • Finance and Admin teams
    • Customer Service
  • External:
    • Customers
    • Suppliers

Health & Safety:

  • To ensure you follow safe working practices.
  • To promptly report all accidents, near misses, and incidents to your line manager.
  • To assist in accident investigations as necessary.
  • To ensure that housekeeping standards are maintained.
  • To adhere to relevant site rules, QEHS policies, and procedures, including quality procedures, HACCP, safe systems of work, and environmental controls.

Hygiene:

  • To maintain high levels of site hygiene standards in accordance with company procedures.

Communication:

  • To have good communication skills and the ability to liaise verbally confidently with employees and drivers.
  • To listen carefully to instructions.
  • To keep your Manager up to date with any work issues that may affect deadlines.

Flexibility and Ad-Hoc:

  • To be flexible to work on a variety of duties as required.
  • To carry out any other task that is reasonable and within your skill set as business needs dictate.

Knowledge, Skills, Experience:

  • At least 3 years' experience within a distribution, logistics environment, and of managing people.
  • CPC in National road Haulage.
  • Have a working knowledge of Transport Legislation/WTD/Drivers hours.
  • Good working knowledge of Outlook, Word, and Excel.
  • Excellent relationship building and customer-facing skills.
  • Ability to listen to and follow instructions (digest instructions).
  • Ability to work to deadlines.
  • Ability to remain calm under pressure.
  • A good accuracy level is essential.
  • Good numeracy and literacy.