End-User Device Services Strategist

3 weeks ago


Eastern England, United Kingdom PropRec Search Full time
About the Company:

We are PropRec Search, a leading recruitment agency specialising in IT and technology roles. Our team of experts has extensive knowledge of the industry and is dedicated to helping our clients find the best talent.

We are currently seeking an End-User Device Services Strategist to join our client's team. This role requires a high degree of expertise in end-user device services and a strong understanding of the market.

Key Responsibilities:

  • Define the vision, strategy, business case, roadmap, and growth opportunities for the DVaaS portfolio.
  • Drive the end-to-end product development process, from ideation to commercial success.
  • Maintain and publish a prioritised portfolio roadmap, ensuring alignment with market trends and business goals.
  • Develop content, artefacts, and assets to support sales, delivery, and lifecycle management of DVaaS services.
  • Collaborate with marketing and sales teams to develop impactful go-to-market programmes and campaigns.
  • Support sales teams in large opportunities relevant to the DVaaS portfolio, providing thought leadership and expertise.
  • Educate and upskill internal teams (sales, pre-sales, support) on new products and go-to-market initiatives.
  • Track the commercial performance of product lines and contribute to the broader P&L forecast.
  • Work closely with technical leadership and principal architects to ensure service design aligns with customer needs and technological advancements.
  • Engage with key vendors (e.g., Microsoft, HP, Lenovo, Dell) and market analysts to refine the portfolio strategy.

Requirements:

  • Proven experience in launching profitable DVaaS managed services offerings.
  • In-depth knowledge of the end-to-end device lifecycle.
  • Strong understanding of managed endpoint services and proactive/predictive service offerings.
  • Familiarity with automation tools, virtual desktop infrastructure, and mobile device management.
  • Knowledge of productivity software, identity, digital employee experience, and endpoint management services.
  • Experience working within a managed service provider (MSP) environment, with a clear understanding of the value MSPs bring to clients.
  • Exceptional vendor management and strategic collaboration skills.

Salary:

An estimated salary of $140,000 - $170,000 per annum, depending on experience.



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