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Facilities Management Professional

2 months ago

Cores End, United Kingdom Morson Talent Full time

Job Summary:

Morson Talent is seeking a highly skilled and experienced Facilities Management Professional to join our team as an Assistant Facilities Manager. In this role, you will assist the UK Lead Facilities Manager in supporting the UK portfolio, leading a team and vendor group to manage the tactical delivery for the assigned property/facility and be the on-site key point of contact for key stakeholders &/or client in the absence of the Lead Facilities Manager.

Key Responsibilities:

  • People Management:
    • Help manage and coach team
    • Assist in developing and sustaining a high-quality, well-motivated team
    • Ensure high staff morale, trust, and work ethics
    • Actively support an environment that supports teamwork, co-operation, and performance excellence within the team
    • Assist in mentoring and enabling Training & Development of team members
  • Client/Stakeholder Management:
    • Deliver excellent customer service to meet on-site client's expectations
    • Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
    • Monitor procedures to ensure client's expectations are conveyed and worked upon
  • Procurement & Vendor Management:
    • Support vendors, including hard and soft skills, to deliver services on time and within budget
    • Support vendor procurement processes in accordance with agreed client procurement guidelines as well as procurement best practices
    • Chair vendor monthly KPI meetings and fall-out actions
  • Contracts Management:
    • Ensure that all contracts are professionally delivered at the right cost and in line with the Code of Ethics
    • Support in monitoring expiry of contracts and initiate re-procurement if needed
    • Continually assess contracts to ensure best value delivered to the client
  • Finance Management / Cost Control / Profitability:
    • Assist in ensuring that the site's financial operations are meeting targets and control requirements
    • Assist and monitor financial processes to ensure account payable procedures are followed at all times
    • Responsible for all EMEA operational financial processes, raising PO's and invoicing
    • Ensure prompt and accurate management of purchase orders in the financial management platform (JDE)
  • Health & Safety Management:
    • Implement and manage safety procedures to ensure the provision of a safe working environment
    • Ensure compliance with statutory regulations on fire, health, and safety standards
  • Site Operations Management:
    • Implement Industry Best Practice operations
    • Support EMEA Facilities Manager located in Paris and the EMEA portfolio
    • Assist and monitor to ensure all building procedures and performance measures are always maintained
    • Ensure all Critical Environment (CEM) requirements are met
    • Seek ways to reduce costs and improve operational standards
    • 24/7 emergency call support and site attendance may be required
    • Conduct site inspections, assessments, regular audits, and carry out safety procedures as well as all building procedures and performance measures
  • Risk Management:
    • Assist in the implementation and management of a property risk management program
    • Support the implementation and monitoring of disaster recovery and business continuity plans
    • Follow established escalation procedures and incident reporting procedures
    • Adhere to business conduct by ensuring compliance with the firm's guidelines, procedures, and strategies

Requirements:

  • Experienced in facilities, property management, hospitality, or related field
  • Able to demonstrate knowledge of local health and occupational safety requirements
  • Experienced in dealing with critical facilities and vendor management for specialized services
  • Highly experienced in budget management and financial analysis
  • Strong communicator with the confidence to communicate at all levels
  • Keen to develop within the workplace, spending time supporting a multidisciplinary team gaining knowledge and expertise
  • Work collaboratively as part of a team to solve problems with professionalism and service-focused approach
  • Keep up to date with industry trends and have direct experience or an interest in facilities management and customer service
  • Strive for excellence in what you do and share ideas for improvement
  • Familiar with computer equipment and programs (Word, Excel, and Outlook)
  • Adaptable to work to requests and projects that may vary from day to day