IT Support Specialist
3 days ago
We are seeking a highly motivated and experienced IT Support Specialist to join our expanding Support department in Exeter.
This role is perfect for a Graduate or Junior Support Analyst eager to become a key team member in our department, providing 1st/2nd line support to our clients and employees.
As an IT Support Specialist, you will work closely with senior ReStart staff, third-party system providers, and NHS clinical staff, witnessing first-hand how our work impacts patients and patient care.
This role is both technical and client-facing, requiring excellent communication skills and a 'can-do' attitude.
The ideal candidate will have relevant experience working in a support/helpdesk function, with knowledge of Windows Server (2012-2022), Network troubleshooting, scripting using PowerShell, and the ITIL framework.
We value a genuine interest in I.T and enthusiasm to learn new skills, as well as strong team player skills.
The estimated salary for this position is £25,000 - £35,000 per year, depending on experience.
Become fluent in our internal systems (helpdesk and project admin, incl. JIRA ServiceDesk) and assist with business operational tasks.
You'll work to achieve individual, team, and department targets, prioritizing workload and escalating significant problems to ReStart Management & service providers/suppliers.
This is a fantastic opportunity to harness your passion for customer support, sharpen your technical and consultancy skills, and make a tangible difference in the NHS.
ReStart Consulting offers a structured career path and full training along with mentorship, making it an exciting journey for any aspiring IT professional.
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