Premium Player Liaison Manager
15 hours ago
As a Premium Player Liaison Manager at Metropolitan Gaming Group, you will play a critical role in shaping our luxury entertainment experience for discerning customers.
You will be responsible for developing and executing strategies to acquire and retain high-value customers, driving revenue growth and customer loyalty.
Key Responsibilities:
- Identify and pursue high-value customer acquisition opportunities through targeted marketing and promotional activities.
- Build and maintain strong relationships with existing high-value customers, ensuring exceptional service and loyalty.
- Analyze customer behavior and preferences to inform strategic business decisions.
- Collaborate with cross-functional teams to deliver seamless customer experiences and achieve business objectives.
- Stay up-to-date with industry trends and regulatory requirements to ensure compliance and optimal business performance.
Requirements:
- Strong commercial acumen and ability to think strategically.
- Excellent communication and interpersonal skills.
- Ability to analyze complex data and make informed decisions.
- Proven track record in business development or a related field.
- Familiarity with casino operations and gaming regulations.
What We Offer:
- A competitive salary range of £45,000 - £65,000 per annum, based on experience.
- A comprehensive benefits package, including hourly wage, paid overtime, 50% off food and beverages, and extensive rewards platform.
- Ongoing training and development opportunities to enhance your skills and career progression.
- A dynamic and supportive work environment with a passionate team.
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