Tenancy Management Consultant

2 weeks ago


Eastbourne, United Kingdom Novax Recruitment Ltd Full time
Housing Advisor for Older Tenants Needed

Job Summary: We are seeking an experienced Retirement Housing Advisor to join our team in Lewes and Eastbourne. The successful candidate will be responsible for supporting the delivery of tenancy management services, particularly for older and vulnerable tenants.

Key Responsibilities:

  • Assess risks and vulnerabilities of tenants, collaborating with partner agencies to provide appropriate support.
  • Manage urgent tenant queries and maintain statutory landlord and health and safety requirements.
  • Contribute to process improvements, develop tools and guidance for the team, and support the promotion of Council services via social media and other communication channels.

Candidate Profile:

  • Experience in tenancy management, particularly with older and vulnerable tenants.
  • Strong communication and interpersonal skills, with the ability to respond to urgent tenant concerns.
  • Able to maintain accurate records, adhering to data protection and financial regulations.


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