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AI Editor

2 months ago

London, Greater London, United Kingdom Amazon Full time
About the Role

We are seeking a highly skilled Lead Editor to join our Conversational Shopping team at Amazon. As a key member of our team, you will be responsible for driving the development of our AI-assisted shopping experience in Italian, ensuring it is seamless, fluent, and locally relevant.

This is an exciting opportunity to join a high-performing team behind Amazon's Generative AI shopping initiatives. Our objective is to make it easy for customers worldwide to find and discover the best products, meet their unique needs with product research, provide comparisons and recommendations, answer specific product questions, and more.

This role requires bilingual fluency in English and Italian, exceptional writing and communication skills in both languages, excellent judgment, strong interpersonal skills, deep curiosity about how things work in the AI space, and a passion for serving customers.

Key Responsibilities
  1. Content Creation and Editing: Write, edit, and annotate short-form content that will be used to evaluate and train our AI models.
  2. Style Guidelines: Define, align, and guide stakeholders in implementing style guidelines for Generative AI shopping experiences.
  3. Quality Assurance: Uphold response quality using customer feedback to continually drive improvements across team processes.
  4. Analysis and Problem-Solving: Analyze root causes, identify error patterns, and propose solutions to enhance the quality of evaluation and annotation tasks.
  5. Prompt Engineering: Create and use frameworks for Prompt Generation and Reinforcement Learning with Human Feedback (RLHF) to improve the fluency of our AI models.
  6. Collaboration and Project Management: Work closely with product, science, and engineering stakeholders to prioritize and complete projects within deadlines.
Requirements
  1. Strong Editing and Writing Skills: Strong experience in editing, PR, marketing, communications, copywriting, journalism, UX/CX product or program management.
  2. Bachelor's Degree: Bachelor's degree in business, marketing, journalism, communications, or comparable fields.
  3. Bilingual Fluency: Bilingual fluency in English and Italian.
  4. Exceptional Communication Skills: Exceptional written and oral communication skills.
  5. Attention to Detail: High attention to detail while managing multiple, competing priorities simultaneously.
Preferred Qualifications
  1. Generative AI Experience: Experience working in Generative AI editorial, content management, prompt engineering, tutoring, and/or annotation.
  2. Team Management: Experience in team management.
  3. Global Team Collaboration: Experience working with global and cross-functional teams to drive product improvements.
  4. Documentation and Presentation: Experience documenting learnings, strategies, and proposals to present to leadership and stakeholders teams.
  5. Product and Tech Collaboration: Experience working with product and tech teams to develop, launch, or improve tooling and/or user features for customers.