Customer Experience Specialist

3 weeks ago


Inverness, Highland, United Kingdom DFS Furniture Ltd Full time
About the Role

As a Retail Sales Advisor at DFS Furniture Ltd, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Main Responsibilities:

  • Deliver excellent customer service and support to drive customer loyalty and retention
  • Sell DFS products and services to customers in a professional and respectful manner
  • Meet or exceed monthly sales targets and performance metrics

Requirements and Qualifications:

  • Degree-level qualification in a relevant field (e.g., sales, marketing, customer service)
  • Proven track record of success in a sales or customer-facing role
  • Strong product knowledge and sales skills

What We Offer:

  • A competitive salary: £28,000 - £38,000 per annum (dependent on experience)
  • Ongoing training and development opportunities
  • Exclusive discounts on DFS products


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