Customer Experience Specialist
1 day ago
We are currently recruiting for a new Service Advisor to help us keep our Hyundai branch in Inverness thriving. Our team is dedicated to delivering exceptional customer experiences, and we're looking for someone to join us in this mission.
Salary and BenefitsThe estimated salary for this role is £30,000 - £35,000 per annum, depending on experience. We offer a competitive benefits package, including:
- 33 days' holiday allowance with room to grow
- Generous retail discounts
- Private healthcare
- Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
- Pension scheme
- Maternity and paternity packages
- Opportunities for training and career development
As a Service Advisor at Arnold Clark, you will be responsible for providing excellent customer service, ensuring that our customers receive the best possible experience when visiting our Hyundai branch. This includes:
- Providing detailed information about our vehicles and services
- Handling customer inquiries and resolving any issues efficiently
- Working closely with our sales and technical teams to ensure seamless customer journeys
To succeed in this role, you will need:
- A strong passion for delivering exceptional customer experiences
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Familiarity with automotive industry practices and procedures
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