Current jobs related to Workforce Management Specialist - Edinburgh, Edinburgh - Amazon UK Services Ltd.

  • Workforce Management Analyst

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleWe are recruiting for a talented Workforce Management Analyst to join the EU Capacity Planning team at Amazon UK Services Ltd. The successful candidate will be responsible for providing accurate and timely contact centre agent schedules across a large, complex multi-site, multi-channel estate.

  • Strategic Workforce Planning Professional

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Lorien Full time

    Workforce Planning RoleLorien is seeking a highly skilled Strategic Workforce Planning Professional to support the delivery of a group-wide solution for Strategic Workforce Planning (SWP). This role will focus on workforce data analysis, gathering updates required to enhance and increase the accuracy of the foundational data needed for SWP. Key...

  • Director of Workforce Development

    3 days ago

    Edinburgh, Edinburgh, United Kingdom Phoenix Group Holdings Full time

    We are looking for an exceptional Director of Workforce Development to join our team. In this role, you will be responsible for leading our workforce development initiatives, designing and implementing comprehensive training programmes, and driving business results.With experience in developing strategic plans, delivering talent programmes, and managing...

  • Senior Workforce Planning Analyst

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Lorien Full time

    We are seeking a highly skilled Workforce Planning Analyst to join our team at Lorien for a 6-month contract. The successful candidate will work closely with key stakeholders to undertake workforce data analysis, gather updates, and enhance the accuracy of foundational data needed for SWP.Key Responsibilities:Undertake workforce data analysis and gather...

  • Career Development Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Hays Specialist Recruitment Limited Full time

    About Hays Specialist Recruitment LimitedHays is a global leader in specialist recruitment and workforce solutions, with over 50 years of business success.We're a long-term partner with our people and customers, working together to build a brighter future.The OpportunityWe're looking for an ambitious sales-driven individual to join our team as a Recruitment...

  • Strategic Workforce Planning Analyst

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Lorien Full time

    Job Title: SWP AnalystWe are seeking a Strategic Workforce Planning Analyst to join our team at Lorien, a leading Financial Services client.The role will be focused on supporting the Head of SWP in delivering workforce data analysis and insights in support of SWP roll out activity. This includes working with key HR & business stakeholders to undertake...

  • Senior Strategic Workforce Planning Analyst

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Lorien Full time

    Are you passionate about data analysis and looking for a challenging role at Lorien?We are seeking an experienced SWP Analyst to join our team in Edinburgh or Wythall on a 6-month contract.About the RoleThis Senior Strategic Workforce Planning (SWP) Analyst position plays a crucial role in supporting the development of a group-wide solution for SWP. You will...

  • Investment Specialist

    1 month ago

    Edinburgh, Edinburgh, United Kingdom Aberdeen Asset Management group Full time

    Role OverviewAberdeen Asset Management group is seeking a skilled Investment Specialist to join our team. As an Associate Investment Analyst, you will play a key role in supporting our Investment Specialists in Fixed Income, including Public and Private Credit, and Emerging Market Debt.Key ResponsibilitiesSupport Investment Specialists in preparing messaging...

  • MI Business Intelligence Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Alexander Mann Solutions (Contingent) Full time

    Global Talent Solutions Firm Seeks MI Data Analyst (Tableau Specialist)At Alexander Mann Solutions (Contingent), we're a global total workforce solutions firm that empowers organizations to thrive in an era of constant change by shaping and optimizing workforces. Our Contingent Workforce Solutions (CWS) acts as an extension of our clients' recruitment teams,...

  • Pension Scheme Specialist

    2 days ago

    Edinburgh, Edinburgh, United Kingdom Dimensions Specialist Recruitment Full time

    Dimensions Specialist Recruitment is a global recruitment agency committed to connecting talented professionals with exciting career opportunities.We are currently recruiting for a skilled Pension Administrator to join our client's team. This role involves managing Defined Benefit pension schemes, providing excellent customer service, and working...

  • Specialist Physiotherapy Professional

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    Physio@Home TeamThe Physio@Home Team delivers a specialist physiotherapy service to adults within Edinburgh Health & Social Care Partnership. Our team aims to provide person-centred, safe and quality care to people in their own homes or homely settings.We are committed to encouraging equality and diversity among our workforce and eliminating unlawful...

  • Resilience Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    NHS Scotland is committed to fostering a culture of equality and diversity within our workforce. We strive to eliminate unlawful discrimination and create an inclusive environment where every employee feels valued and empowered to contribute their best.We are seeking a highly motivated and adaptable individual to join our Resilience Team as a Resilience...

  • Medical Data Specialist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    NHS Scotland is committed to fostering an inclusive and diverse work environment that encourages equality and diversity among our workforce. As part of this commitment, we are seeking a highly skilled and organized Medical Data Specialist to join our team at Links Medical Centre.The successful candidate will be responsible for providing exceptional...

  • Senior HVAC Maintenance Specialist

    7 days ago

    Edinburgh, Edinburgh, United Kingdom City Facilities Management Full time

    Job Overview: We are seeking a skilled Senior HVAC Maintenance Specialist to join our team at City Facilities Management.The successful candidate will be responsible for carrying out planned and reactive maintenance across multiple site locations, ensuring all technical and compliance paperwork is completed and up-to-date.Key Responsibilities:Carry out...

  • Healthcare Support Specialist

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom NHS Lothian Full time

    NHS Lothian Job DescriptionRole: The role of the Healthcare Support Specialist is to provide high-quality support in the daily running of the Medical Assessment Unit / Minor Injuries Clinic / SDEC (same day emergency care).Responsibilities:Undertake all administrative duties required to maintain the smooth running of the department.Provide high-quality...

  • PMO Delivery Specialist

    6 days ago

    Edinburgh, Edinburgh, United Kingdom M&G Full time

    About the RoleThe PMO Delivery Specialist is a key member of the M&G Wealth Change team, responsible for supporting the delivery of strategic objectives and contributing to the success of projects/value streams. This role involves centralising reporting and information, delivering it to stakeholders at the right time to enable informed decisions, and...

  • Administrative Support Specialist

    6 days ago

    Edinburgh, Edinburgh, United Kingdom NHS National Services Scotland Full time

    NHS National Services Scotland is committed to promoting equality and diversity in our workforce.About UsWe welcome applications from all sections of society and strive to eliminate unlawful discrimination.The Business and Administration Division provides administration, clerical, and project support to professional colleagues working in Public Health and...

  • Strategic Category Lead for Global Business Consultancy and Non Permanent Workforce

    7 days ago

    Edinburgh, Edinburgh, United Kingdom HSBC Full time

    About the RoleHSBC is seeking a highly skilled and experienced Category Lead to join our Global Business Consultancy and Non Permanent Workforce team. The successful candidate will be responsible for leading the development and implementation of category strategies that drive business value and deliver exceptional results.Key ResponsibilitiesDevelop and...

  • Specialist Clinical Pharmacist

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

    Boroughloch Medical PracticeNHS Scotland is committed to creating a diverse workforce and promoting equality and diversity among our employees.We support applicants from all backgrounds and are committed to making reasonable adjustments to our recruitment processes to ensure equal access for all.To provide specialist clinical pharmacy services to patients in...

  • Senior eResources and Knowledge Services Specialist

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom NHS Education for Scotland Full time

    NHS Education for Scotland (NES) is a leading national health board responsible for sustainable change through workforce development, education, and training across the health and social care system in Scotland.We are currently seeking a Senior eResources and Knowledge Services Specialist to join our team. As a key member of the Knowledge Management and...

Workforce Management Specialist

1 month ago

Edinburgh, Edinburgh, United Kingdom Amazon UK Services Ltd. Full time

About the Role

We are seeking a highly motivated and analytically skilled Workforce Management Specialist to join our EU Capacity Planning team. As a key member of the team, you will be responsible for providing accurate and timely contact centre agent schedules across a large, complex multi-site, multi-channel estate.

The successful candidate will have excellent planning, time and project management skills, with the ability to deal with multiple demands on time and ambiguity. You will also have advanced analytical skills, with experience working on cross-departmental process-improvement initiatives and projects.

Key Responsibilities

  • Provide accurate and timely contact centre agent schedules
  • Manage supply and demand variances
  • Collaborate with operational stakeholders to ensure required metrics are achieved
  • Analyse data to identify trends and areas for improvement

About the Team

We are a dynamic and innovative team, responsible for planning and managing the workforce across nine countries in Europe. We are looking for a talented individual who can help us shape the future of our planning tools and processes.

What We Offer

  • A fast-paced and dynamic work environment
  • The opportunity to work on complex planning problems and develop innovative solutions
  • A collaborative and supportive team
  • The chance to make a real difference in the success of Amazon CS