Sales and Service Representative

3 weeks ago


Hanley Child, Worcestershire, United Kingdom Machine Mart Full time

About The Role

You will be joining a dynamic team of sales professionals at Machine Mart, the UK's leading specialist retailer of workshop power tools and equipment. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities:

  • Providing expert advice and guidance to customers on our product range
  • Building strong relationships with customers to understand their needs and preferences
  • Working collaboratively with colleagues to achieve sales targets and drive business growth
  • Ensuring that customers receive a high level of service and support
  • Staying up-to-date with product knowledge and industry trends to provide informed advice to customers

Requirements:

  • Previous experience in sales or customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Knowledge of workshop power tools and equipment is desirable but not essential
  • Basic computer literacy and accuracy skills

What We Offer:

  • Competitive salary and bonus structure
  • Opportunities for career development and progression
  • Staff discounts on products and services
  • Healthcare cash plans and company pension scheme
  • Life cover and access to the Retail Trust wellbeing platform
  • Discounts on high street and online brands
  • Role-specific training and development
  • Paid breaks and free tea and coffee

About Machine Mart:

Machine Mart is a leading specialist retailer of workshop power tools and equipment, with 64 stores nationally and over 40 years in business. We are committed to providing exceptional customer service and supporting our customers in their workshop and DIY projects.



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