Technical Support Specialist for Acturis Platform

3 days ago


Towcester, Northamptonshire, United Kingdom ea Change Full time £55,000
Job Description

We are seeking an experienced Application Support Specialist to join our team at ea Change in Towcester. This role involves delivering expert technical support for key business systems, primarily Acturis.

  • Deliver technical support for the Acturis platform
  • Collaborate closely with other teams and interact with end-users to resolve support issues effectively
  • Strong knowledge of the Acturis platform, including configuration and customisation
  • Proven problem-solving skills and a proactive approach to improving system performance
Requirements

To be successful in this role, you will need:

  • 4+ years of experience in technical or business systems support roles
  • Ability to translate technical concepts into clear, non-technical language for end-users and stakeholders
  • Understanding of third-party integration tools Acturis connects with, such as policy administration systems, CRM tools, and payment gateways (desirable)
Benefits

We offer a competitive salary up to £55,000, flexible hybrid working model, generous holiday allowance, comprehensive benefits, and opportunities for professional growth and development in a supportive environment.



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