Starbucks Team Leader

4 days ago


Hexham, Northumberland, United Kingdom EG Group Full time
Role Overview

Are you ready to take on a leadership role in a dynamic team? As a Shift Supervisor at Starbucks, you'll be responsible for ensuring our products are fresh, tasty, and always available while delivering excellent service. You'll work closely with the Store Manager, making beverages, maintaining presentation, and supervising colleagues to ensure tasks are completed efficiently. In the Store Manager's absence, you'll take charge of shifts and make business decisions, all while leading and motivating the team to reach their goals.

Key Responsibilities:

  • Supervise and motivate colleagues to ensure timely completion of duties.
  • Promote a welcoming team environment, ensuring excellent customer service and up-selling products.
  • Assist the Store Manager with stock control, ordering, banking, and administration, while keeping accurate records of stock and wastage.
  • Actively participate in food preparation, ensuring compliance with Food Safety and Health & Safety policies, and maintaining clean waste storage.
  • Maintain a vibrant, presentable, and clean store atmosphere while being friendly, happy, and approachable.
  • Lead by example, ensuring colleagues adhere to uniform regulations, and provide cover during busy periods or absences.
  • Prepare coffee, food, and other beverages in line with formula standards.

Benefits:

  • 30% Starbucks Discount on food, drinks, and merchandise.
  • 15% Off Food to Go at Greggs, Subway, and more.
  • 24/7 Virtual GP & Wellbeing Service.
  • 10% Asda Discount Card for extra savings.
  • Employee Assistance Program.
  • Quarterly Bonus Incentive—work hard and reap the rewards.
  • Guaranteed Contracted Hours.
  • Compassionate Leave for times that matter.
  • Free Beverage on Shift.
  • EG Cares Benefits & Rewards Platform—Enjoy savings on retail, food, home, garden, electronics, and more.
  • Life Assurance.
  • Recognition Rewards to celebrate your achievements.
  • Learning & Development.
  • Work Anniversary Awards to mark your milestones.
  • Career Progression Opportunities.
  • Access to the Learning Hub, featuring the world's largest online course library.


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