Technology Implementation Specialist

4 weeks ago


London, Greater London, United Kingdom GTS International Ltd Full time

About the Role

We are seeking a skilled Technology Implementation Specialist to partner with our innovative and client-focused employee benefits provider. As a key player on the platform implementation team, you will be instrumental in guiding clients through the setup and integration of their benefits platform, delivering real value and ease to their benefits management journey.

Key Responsibilities

  • Collaborate with advisers to build out tailored benefit structures.
  • Conduct requirements calls to gather comprehensive technical details from clients.
  • Offer proactive recommendations for benefits enhancements.
  • Train clients on platform usage and ensure they are equipped for ongoing success.
  • Develop category and logic-based rules for benefits management.
  • Perform detailed error checks on monetary values, task logs, and employee data.

Requirements

  • Expertise in employee benefits platforms, with 5+ years in the employee benefits sector.
  • Strong analytical skills with an eye for detail and accuracy.
  • Confidence in liaising with senior client staff, combined with a professional and responsive approach.
  • Experience with Salesforce and payroll file handling.
  • A passion for client satisfaction and a proactive approach to troubleshooting.

We Offer

  • Flexible working hours (8 am - 6 pm) to fit your schedule.
  • 24 days of paid holiday (plus bank holidays) and an additional paid birthday off.
  • Increased holiday entitlement with service, plus a 5% employer pension contribution.
  • Health cash plan insurance, remote GP services, life assurance (4x salary), and access to a wellbeing app with rewards.
  • Access to exclusive shopping discounts through the employee platform.
  • Fully remote role depending on location to office


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