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Technology Implementation Specialist

1 month ago

London, Greater London, United Kingdom GTS International Ltd Full time
About the Role

GTS International Ltd is seeking an experienced Technology Implementation Specialist to partner with an innovative client-focused employee benefits provider. This role is perfect for those with a passion for employee benefits, technology-driven solutions, and client satisfaction.

In this dynamic role, you'll be the bridge between technical implementation and exceptional client service, managing the onboarding process from start to finish. You'll work closely with clients to understand their unique benefit requirements, translating these into a smoothly functioning platform that simplifies and enhances their employee benefits management.

Key Responsibilities:

  • Collaborate with advisers to build out tailored benefit structures.
  • Conduct requirements calls to gather comprehensive technical details from clients.
  • Offer proactive recommendations for benefits enhancements.
  • Train clients on platform usage and ensure they are equipped for ongoing success.
  • Develop category and logic-based rules for benefits management.
  • Perform detailed error checks on monetary values, task logs, and employee data.

What You'll Bring to the Team

  • Expertise in employee benefits platforms, with 5+ years in the employee benefits sector.
  • Strong analytical skills with an eye for detail and accuracy.
  • Confidence in liaising with senior client staff, combined with a professional and responsive approach.
  • Experience with Salesforce and payroll file handling.
  • A passion for client satisfaction and a proactive approach to troubleshooting.

Benefits

  • Flexible working hours (8 am - 6 pm) to fit your schedule.
  • 24 days of paid holiday (plus bank holidays) and an additional paid birthday off.
  • Increased holiday entitlement with service, plus a 5% employer pension contribution.
  • Health cash plan insurance, remote GP services, life assurance (4x salary), and access to a wellbeing app with rewards.
  • Access to exclusive shopping discounts through the employee platform.

How to Apply

Please send your CV to the relevant contact at GTS International Ltd.