International Patient Safety Manager

5 days ago


Bicester, Oxfordshire, United Kingdom South Central Ambulance Service NHS Full time
Job Overview

We are seeking a highly skilled and experienced Patient Safety Manager to join our team at South Central Ambulance Service NHS Foundation Trust. As a key member of our Corporate Patient Safety Team, you will play a crucial role in leading high-quality investigations and identifying learning from patient safety incidents across the organization.

The successful candidate will have a proven track record of undertaking systems-based patient safety investigations and will be able to demonstrate excellent written and verbal communication skills. You will be able to articulate confidently in a public forum and have a good understanding of the mechanisms used to identify training needs in the individual and organization.

Main Duties of the Job
  • Lead high-quality investigations and identify learning from patient safety incidents across the organization.
  • Work with Service Line Representatives to identify learning and changes in practice that need to occur to prevent or reduce the likelihood of reoccurrence of similar incidents or improve the overall safety and quality of care.
  • Produce excellent reports that identify learning from incidents and changes in practice required.
  • Feedback the learning identified through investigations to the relevant governance groups and Service Line teams to progress changes in training, development, and policy to improve the quality of care provided by the Trust.
Working for Our Organization

We offer a range of benefits, including full training and support, holiday entitlement, and access to continual professional development and opportunities within SCAS and the NHS. We are committed to providing a positive environment in which our staff can flourish and deliver high-quality care.

Person Specification
  • Education to degree level or equivalent experience of working at this level.
  • Proven experience in undertaking systems-based patient safety investigations.
Knowledge and Experience
  • Significant experience of working in a similar environment.
  • Demonstrable working knowledge of NHS complaints management and best practice, including relevant legislation, ethics, etc.
  • Detailed knowledge of relevant legislation, e.g., Data Protection Act, Freedom of Information Act, Caldicott Regulations, NHSE Patient Safety Strategy, Duty of Candour, and Health and Safety Acts, and appropriate Risk Management guidelines and protocols, etc.


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