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Counter Service Representative

2 months ago


ClactononSea, Essex, United Kingdom WH Smith Retail Holdings Limited Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Counter Assistant. As a key member of our Post Office Stores team, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive a seamless and efficient experience.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to all customers, ensuring that their needs are met and exceeded.
  • Queue Management: Manage queues and ensure that customers can access the services they need quickly and simply.
  • Teamwork: Work collaboratively with colleagues to achieve high standards of governance and attention to detail.
  • Adaptability: Demonstrate adaptability to meet company requirements and goals, and be willing to learn and develop new skills.
What We Offer

We offer a range of benefits and rewards to our employees, including:

  • Competitive Salary: A competitive salary and benefits package.
  • Pension Scheme: A contributory pension scheme.
  • Employee Discounts: Discounts on a range of products and services.
  • Employee Assistance Programme: Access to an Employee Assistance Programme for support with wellbeing.
About Us

WHSmith have a long history of providing excellent customer service and creating memorable experiences for our customers. We are proud to be an inclusive employer and welcome applications from candidates from diverse backgrounds.