Senior Retail Operations Manager

3 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom River Island Full time

At River Island, we're looking for a Senior Retail Operations Manager to support our Commercial / Product Manager in empowering our store teams to deliver exceptional customer experiences.

Key Responsibilities:
  • Support the Commercial / Product Manager in driving commercial actions and store KPIs, including sales, stock loss, payroll, conversion, and voice of customer.
  • Manage store operations, ensuring compliance with health and safety standards and driving business growth.
  • Foster a positive work environment, promoting the company culture and values.

We offer a competitive benefits package, including a generous 50% staff discount, uniform allowance, and RI Rewards scheme. You'll also have access to on-the-job training, upskilling opportunities, and a contributory private pension scheme.

At River Island, we value diversity and inclusion, and we welcome applications from individuals from all backgrounds. We're committed to equality of opportunity and strive to create a workplace where everyone feels valued and respected.

We believe in supporting our team members in their personal and professional development, providing opportunities for growth and progression throughout the company.

Join us in creating a positive and inclusive work environment, where every Islander counts.


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