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Teacher of Modern Languages
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Student Success Liaison
2 months ago
Job Summary:
The Student Success Guide is a vital role at Northern VA Community College, connecting students with academic and non-academic programs and services. As a friendly and approachable conduit, you will raise student awareness of support services, enhancing their sense of belonging and retention at NOVA.
Key Responsibilities:
- Acquire and retain extensive knowledge of NOVA programs and support services
- Develop strong relationships with internal and external stakeholders
- Respond quickly to student requests and track outcomes
- Serve a diverse community of students with caring and respect
- Promote collaboration and teamwork in a student-centered environment
- Solve problems using analytical and critical thinking skills
Requirements:
- Experience in an educational setting
- Customer service experience
- Workshop and/or event planning experience
- Collaborative experience with support services
- Microsoft Office experience
Preferred Qualifications:
- Higher education experience
- College student life experience
- College-level student services experience
- Non-profit services experience
- Social media experience to promote awareness
About NOVA:
Northern VA Community College is a comprehensive community college committed to student success and retention. We strive to provide a welcoming and inclusive environment for our diverse student community.