Administrative Assistant

3 days ago


Hull, Kingston upon Hull, United Kingdom Sanctuary Group Full time
About the Role

We are seeking an experienced Administration Officer to join our Property Services Hub in Hull. As a key member of our team, you will provide high-quality administrative support to our maintenance function, ensuring seamless delivery of services to our customers.

Key Responsibilities
  • Deliver, maintain, and monitor effective and efficient administrative systems
  • Monitor, manage, and answer queries and all other contact from customers, suppliers, and contractors
  • Support Sanctuary Property Services by ensuring accurate and timely information is collected, collated, prepared, and presented
  • Deliver services to the appropriate KPIs and service standards, responding effectively and efficiently, working to deadlines and targets
Requirements
  • Proven experience of working in a similar administrative role within a customer-focused environment
  • Some experience of producing and analysing statistical information would be advantageous
  • Team player with the ability to also work independently and use your own initiative
  • Strong working knowledge of Microsoft Word & Excel (or similar)
  • Proven experience of working to deadlines with the ability to prioritise your own workload
What We Offer
  • 23 days annual leave (rising to a maximum of 28 days) plus public holidays
  • A pension scheme with employer contributions from Sanctuary
  • Life Assurance
  • Employee Advice Service including counselling
  • Cycle to Work scheme
  • Voluntary health plans
  • Employee discounts
  • Wellbeing support and tools
  • Employee recognition scheme
  • Competitive salary of £25,463 per annum (rising to £26,803 per annum after 12 months, once proficient)


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