Breast Screening Administrator

1 month ago

London, Greater London, United Kingdom King's College Hospital NHS Foundation Trust Full time

About the Role

We are seeking an enthusiastic and proactive person to join our administration team as a Breast Screening Administrator. The successful candidate will provide first-class administrative skills, working with other team members, the Office Supervisor, Office Manager, and Central Hub.

Key Responsibilities

  • Provide reception duties at 104 Denmark Hill screening site, checking client details, previous screening films, and preparing clients for mammography screening.
  • Forward emails received to the London Breast Screening Administration Hub.
  • Book and amend Technical Recall appointments that come through to the office.
  • Book breast screening appointments for special clients.
  • Ensure all Paper-lite trial clinic protocols are followed.
  • Redirect family history, assessment calls, or calls intended for the Hub, Family History Coordinator, or Breast Care.
  • Action incoming post and incoming films from other screening offices and update on National Breast Screening System (NBSS).
  • Prepare and remit films and paperwork to and from other screening offices, following set protocols.
  • Request films from Iron Mountain on an ad-hoc basis.
  • Receive films from IM, check, and put into relevant clinics.
  • Prepare paperwork and data sticks for screening clinics to be distributed to mobile units and clinics.
  • Accurately maintain the filing system, returning films to off-site storage when screening is completed.
  • Accurately enter registration and clinical details of screening clients on NBSS.
  • Check routine recall after assessment packets.
  • Extract and upload information and documents to BS Select (National Database).
  • Ensure all client forms are reviewed post-screening, verifying that all radiographic and radiological procedures have been correctly followed, guaranteeing accurate results.
  • Return screening packets to the Deputy Service Manager if there is non-compliance, along with a completed reason form if there is a non-compliance to the Right Results Protocol, and highlight any anomalies.
  • Check results findings following film reading against the NBSS system and generate a routine recall letter to the client and a GP report to her practice. Inform the Hub once clinics have been finalised and reconciled, so they can release the result letters.
  • Participate in audits as directed by the Office Supervisor.
  • Advise any requesting Screening Office of imaging date and accession number to facilitate an IEP request for any images done under the South East London Breast Screening Programme.
  • Ensure all Work Instructions are acknowledged on Q-pulse.
  • Ensure all paperwork is scanned into the breast screening drive.
  • Complete all mandatory training in line with Trust Policy.

Person Specification

Essential

  • GCSE A-C grade in English and Maths or equivalent.
  • Excellent written and verbal communication skills combined with an effective and courteous telephone manner.
  • Ability to work under pressure and exercise judgement when dealing with enquiries and within a co-operative multi-disciplinary team-based environment.
  • Ability to prioritise workload and effectively organise workload.

Desirable

  • Knowledge of NBSS database.
  • Familiarity with medical terminology.

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