Specialty Doctor in Anaesthetics
1 week ago
Job Overview
Part-Time 18 hours per week, Evenings, Nights and Weekends ONLY
Previous applicants need not to apply.
Working cross-site at Princess Royal Hospital may be required if needed
To provide front line assistance to all patients and relatives on arrival to the Emergency Department (A&E) and Urgent Treatment Centre (UTC), ensuring registration documents detailing patient condition are provided accurately and swiftly and to alert any concerns to nursing staff.
To provide an efficient and effective administrative reception service to the Emergency Department (A&E) and Urgent Treatment Centre (UTC) and other areas across the Acute floor when required 24 hours a day, 7 days a week, on either site (Royal Sussex County Hospital, Brighton & Princess Royal Hospital, Haywards Heath). You will be working as part of a team and will be expected to work variable day/Twilight and night shifts.
Main Duties of the Job
To provide an efficient administrative and reception service to the Emergency Department 24 hours a day, 7 days a week, working as part of a team expected to work shifts days/twilights and nights.
Provide front line assistance to all patients and relatives on arrival to the UTC and Emergency Department, ensuring registration documents detailing patient condition are provided accurately and swiftly and to alert any concerns to nursing staff, using good communication and inter-personal skills to interact with tact and diplomacy with relatives, patients and the multi-disciplinary team.
To ensure that patients are accurately registered on the A&E computer system and the Trust systems.
To ensure all aspects of reception administration tasks are completed in a timely manner.
To ensure all ambulance arrivals are processed in a timely manner ensuring accuracy of patient information.
Working for Our Organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always put the Patient First, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, and can offer a buddy to help new members settle in. We\u2019re proud to be a Disability Confident Employer (Level 2) and a Veteran Aware Trust.
We treat our patients and staff with the same compassion and empathy we expect for ourselves. We\u2019re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our Wellbeing Programme for staff which is extensive and designed to support you when you need it - because we know that to look after others we must first look after ourselves.
Detailed Job Description and Main Responsibilities
- Use good communication and interpersonal skills to interact with tact and diplomacy in a sometimes hostile and antagonistic atmosphere due to nature of illness i.e. drugs, alcohol, mental illness, Major trauma RTA with patients and staff at all levels. Provide and receive information which may be complex, sensitive or contentious in nature. Engage and collaborate problem solving with co-workers and staff and other outside agencies i.e. GPs, Social Workers, Police, Care in the Community. Function as a \u2018team player\u2019, being considerate and flexible, taking the needs of your peers into consideration. Exercise discretion to ensure that patient confidentiality is maintained and a professional, respectful hospital environment exists at all times.
- To use analytical judgment to prioritise patients requiring urgent immediate medical attention, i.e. Trauma, Chest Pain, CVA Stroke, Cancer patient, ill baby / child, and any other symptoms that may be urgent. Provide and receive complex and sensitive information, requiring our interpersonal and communication skills, to promptly assess each situation, via telephone or face to face.
- As front-line staff use empathy and understanding, to interact with staff, patients and relatives, to interact with patients and relatives when there are barriers to understanding. These situations may involve highly distressing individuals and or those whose first language is not English, also from patients and relatives, due to illness or trauma.
Person Specification
Administrative Experience
Essential Criteria
- Good basic knowledge and experience of working with computers and Microsoft Office software.
- Educated to GCSE standard or equivalent.
- Ability to utilise Symphony and Trust computer systems. Register and allocate ID numbers, correcting any duplication and ID numbers.
- Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
- Ability to work as part of a multi-disciplinary team
- Registration and admission to ward, transfers, discharges, outpatient appointments, trace and tracking medical notes.
Desirable Criteria
- Experience of working within a healthcare environment
- Experience of using Microsoft Office applications such as Word and Outlook
- Advanced keyboard skills.
Equality, Diversity and Inclusion
Essential Criteria
- Evidence of having championed diversity in previous roles
- Evidence of having undertaken own development to improve understanding of equalities issues.
Important Information for Applicants
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for those that meet the Visa and Immigrations eligibility criteria. For further information please visit the website searching for Skilled Worker.
Closing Adverts Early: Please apply as early as you\u2019re able for this role. In the event of exceptional interest we may close adverts earlier than specified.
UHSussex reserves the right to close the role early if we receive a high volume of applications
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