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Certification Coordinator

1 month ago


Wokingham, Wokingham, United Kingdom Bluesky Certification Full time

About the Role

We are seeking a highly organized and detail-oriented Certification Coordinator to join our team at Bluesky Certification. As a key member of our team, you will be responsible for coordinating customers' certifications from initial application through to certification.

Key Responsibilities

  • Manage customer data within our platform, including creating quotations and managing customer certifications.
  • Follow up on quotes to determine their likelihood of progression.
  • Assist in migrating customer certifications from legacy systems to our new in-house software platform.
  • Onboard customers to the platform, providing content and customer support when introducing new software features.
  • Provide approvals using the software for specific customer activities.
  • Log, track, and process customer complaints and internal non-compliances, identifying potential areas for improvement.

Audit Visit and Test Programme

  • Ensure Bluesky auditors efficiently progress customer certifications from initial application to full certification.
  • Organize the audit visit and test schedules, including relevant invoicing requirements.
  • Manage customer expectations and ensure their requirements are delivered in line with expectations.
  • Be responsible for the Non Compliance Response (NCR) process and actions to ensure customers maintain their certification.
  • Ensure certification documentation presented to Senior Management is correct.

Company Development

  • Update company systems and assist with the implementation of new systems and processes.
  • Provide weekly updates on key business areas, including customer progress and activity, audit visit and test activity.
  • Contribute to monthly target setting and planning to help Senior Management deliver business goals.

Why Work for Us?

Bluesky Certification is a rapidly growing company with an established reputation and team. We offer a collaborative company culture, competitive salary, private healthcare option, opportunities to progress, and a commitment to technical training and personal development.

How to Apply

If you are interested in this opportunity, please send your CV and a covering letter outlining your suitability for the role to jobs@blueskycert.com with the subject title 'Certification Coordinator'.