Certification Coordinator
1 week ago
About the Role
We are seeking a highly organized and detail-oriented Certification Coordinator to join our team at Bluesky Certification. As a key member of our team, you will be responsible for coordinating customers' certifications from initial application through to certification.
Key Responsibilities
- Manage customer data within our platform, including creating quotations and managing customer certifications.
- Follow up on quotes to determine their likelihood of progression.
- Assist in migrating customer certifications from legacy systems to our new in-house software platform.
- Onboard customers to the platform, providing content and customer support when introducing new software features.
- Provide approvals using the software for specific customer activities.
- Log, track, and process customer complaints and internal non-compliances, identifying potential areas for improvement.
Audit Visit and Test Programme
- Ensure Bluesky auditors efficiently progress customer certifications from initial application to full certification.
- Organize the audit visit and test schedules, including relevant invoicing requirements.
- Manage customer expectations and ensure their requirements are delivered in line with expectations.
- Be responsible for the Non Compliance Response (NCR) process and actions to ensure customers maintain their certification.
- Ensure certification documentation presented to Senior Management is correct.
Company Development
- Update company systems and assist with the implementation of new systems and processes.
- Provide weekly updates on key business areas, including customer progress and activity, audit visit and test activity.
- Contribute to monthly target setting and planning to help Senior Management deliver business goals.
Why Work for Us?
Bluesky Certification is a rapidly growing company with an established reputation and team. We offer a collaborative company culture, competitive salary, private healthcare option, opportunities to progress, and a commitment to technical training and personal development.
How to Apply
If you are interested in this opportunity, please send your CV and a covering letter outlining your suitability for the role to jobs@blueskycert.com with the subject title 'Certification Coordinator'.
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